Amplify for Eventbrite

Privacy Policy

Effective Date: May 1, 2018

iQX Corp. (“we”, “us”, “our”) is committed to protecting the privacy of visitors to its websites and users of its web and mobile applications, products, and services (each a “Service” and collectively the “Services”). When you access, browse, or use the Services, information will be collected, transferred, processed, stored, and disclosed in accordance with this privacy policy (“Policy”). This Policy governs the information collection and disclosure practices for the Services.By accessing, browsing, or using the Services, including registering an account with our Services, you expressly consent to the collection, transfer, use, processing and storage of your information (including personal information), as described in this Policy. IF YOU DO NOT AGREE WITH THIS POLICY OR THE INFORMATION COLLECTION, USE, AND DISCLOSURE PRACTICES DESCRIBED IN THIS POLICY, DO NOT USE THE SERVICES OR REGISTER AN ACCOUNT. 


1.1. General. When you visit a web site without registering, you can browse without submitting personal information about yourself. If you register for an account within or to access a Service, we will collect some personally identifiable information from you, including your full name, username, email address, and a password that you select. When you interact with the Services, we also receive and store certain additional types of information which, in general, do not directly identify you. For example, we automatically receive and record information on our server logs from your browser or device including your IP address, browser type and language, referring/exit pages and URLs, other browser history, device type, platform type, number of clicks, landing pages, cookie information, the pages you requested and viewed, the amount of time spent on particular pages, and the date and time. This Section of the Policy outlines the various ways that information is collected from the Services. Please fully review this Policy before you use the Services or submit information to us.

1.2. Information that You Provide.

a. Registration and Login.
Certain Services require you to register for an account (“Account”). When you register for an Account you will be asked to provide some personally identifiable information, such as your email address and a password that you select. When you register an Account and log in to a Service you must provide your current, complete, and accurate information. It is your responsibility to keep your information up to date. We are not responsible for any problems, interruptions in access, or liability that may arise if you do not give us complete and accurate information or if you fail to update your information so that it is current.

b. Correspondence
. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us information about your use of the Services, we may save the information in a profile specific to you.

Integrated Services. You may choose to connect your Account with one or more third-party services (“Integrated Services”), which will require you to provide credentials for such Integrated Services. When you provide credentials for a third-party Integrated Service, we may use those credentials to obtain information about you from that third-party. See Section 1.4 (Information from Other Sources) for more information.

1.3. Automatically Collected Information
. We will collect some information about you and any product or device you use to access or use the Services automatically using a variety of technologies. In general, automatically collected information about use of the Services does not directly identify you and the information may include your diagnostic log information, IP address, browser type and language, referring/exit pages and URLs, other browser history, platform type, number of clicks, landing pages, cookie information, the pages you requested and viewed, the amount of time spent on particular pages, and the date and time. We also collect data related to your campaigns, sales through the Services, and data related to how your customers interact with the Services. We collect this information for the purposes described in this Policy, including to better understand our customer base and to improve the quality of our Services.

a. Cookies
. A cookie is a small text file that is stored on a user’s computer. Our third-party analytics provider uses cookies to record information about your activities on the Services to “remember” you when you return to the Services. Some cookies remain on your computer or device until you delete them. Others, like session ID cookies, expire when you close your browser. You may set your browser setting to attempt to reject cookies and you may still use the Services. See the section “Do-Not Track Settings” below for more information on how the Services may respond to your browser settings. We do not control the use of cookies by third parties. See Section 4 (Third Party Providers) for more information and review the privacy policies of all third-party providers for more information on third party cookies.

b. Information from Other Sources. We may obtain both personal and non-personal information about you from business partners, contractors, and other third parties and add it to our account information or other information we have collected.We also collect information from Integrated Services that you connect to the Services. For example, when you connect the Services to Your Store, we will collect information from your Eventbrite organizer account including available information about your customers (name, address, city, state/province, country/territory, telephone number, and purchase history).The information we collect may depend on the privacy settings you have with such Integrated Services, so please consult the privacy policy pertaining to such Integrated Services.


2.1. General. We may use your personally identifiable information (including tracking information) to manage your Account. We may also use it to operate, maintain, and improve the Services (including providing you a more personal experience); communicate with you; provide you information about products and services (including products and services of third parties); market; research purposes; resolve disputes; collect fees owed; detect and protect against errors, fraud, and criminal activity; assist law enforcement; enforce this Policy and any the terms related to the Services; and any other purpose described in this Policy or that we describe to you at the time of collection.

2.2. Email Communications. We may use your personally identifiable information to send you emails or other communications related to your Account or the Services, or in response to your inquiries or requests. You may not opt-out of receiving service-related messages that are not promotional in nature. We may also send you marketing emails, surveys, or newsletters to notify you about products or services that may be of interest to you. If you would like to stop receiving marketing emails from us, please click on the unsubscribe link at the bottom of any marketing email you receive. If you opt-out, you will continue to receive service-related emails.

2.3. Non-identifying Information. We may use non-identifying information for any lawful purpose, including analyzing trends, research, Services administration, tracking users’ movements around the Services, and to improve our business and the Services.

2.4. Retaining Your Information. In general, we will retain your information indefinitely, or as long as legally required or allowed. If you cancel your Account or your Account is otherwise terminated, we may but are not obligated to, delete information we have collected or obtained from third parties and we may continue to use and disclose it in accordance with this Policy.


3.1. Generally. We will not sell or rent any of your personal information to third parties for marketing purposes. However, we may disclose your information to any affiliated entity or organization and to agents and service providers. We may also share non-identifying information with third parties for any lawful purpose, including analyzing trends, research, Services administration, tracking users’ movements around the Services, and to improve our business, products, services, and the Services. Use of information by affiliated entities and organizations will be subject to this Policy or an agreement that is at least as restrictive as this Policy. For information on use of information by agents and service providers see Section 4 (Third Party Providers).

3.2. Legal Requirements. In some cases, we may disclose your personally identifiable information as required by law; if we believe that disclosure is needed to protect our rights; to government regulators; to law enforcement authorities; in connection with any judicial proceeding, court order, subpoena, or legal process served on us or the Services; and to respond to a physical threat to you or another person.

3.3. Insolvency and Business Transitions. If we ever file for bankruptcy or engage in a business transition such as a merger with another company or if we purchase, sell, or reorganize all or a part of the Services or our business or assets, we may disclose your personal information, including to prospective or actual purchasers in connection with one of these transactions.

3.4. Integrated Services.You may configure your Account to connect with various Integrated Services.When you choose to connect your Account with Integrated Services, we may share information or content as well as additional personal information about you or your customers with that Integrated Service.Information shared with any Integrated Services is subject to the privacy policies and practices of such Integrated Services, and you should familiarize yourself with the privacy policies and practices of such Integrated Services before connecting such Integrated Services with your Account.The privacy policies for our current Integrated Services can be found at the following locations:

3.5. Disclaimer. We cannot ensure that all of your personal information will never be disclosed in ways not otherwise described in this Policy. For example, we may be required to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the Services. No transmission of data over the internet can be 100% secure.


4.1. General. We use third parties to help us operate and improve the Services. We may provide these third parties information we collect and they may collect information from you and about your use of the Services. We may provide information we collect to third parties and it will, unless specifically noted otherwise in this Policy, be governed by this Policy and may only be used by those third parties to help us operate or improve our business or the Services and provide services to us. We do not control information collected by third parties and are not responsible for their use of that information. Please review their privacy policies for more information on their information collection, use, and sharing practices.

4.2. Payment and Financial Services Providers

a. iQX uses third parties to gather data from financial institutions. By using the Services, you grant our third-party providers the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institutions according to terms of our third-party provider’s privacy policy.

b. We use third party payment processors to assist us in processing your personally identifiable payment information securely. Such third-party processors’ use of your personal information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this privacy policy ( and (

4.3. Intercom. We use third-party analytics services to help understand your usage of the Services. In particular, we provide a limited amount of your information (such as your email address and sign-up date) to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit our website or use the Services. Intercom analyzes your use of our website and/or product and tracks our relationship so that we can improve our services we offer to you. We may also use Intercom as a medium for communications, either through email, or through messages within the Services. As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For more information on the privacy practices of Intercom, please visit Intercom’s services are governed by Intercom’s terms of use which can be found at

4.4. Segment. We use a technology called “Segment” to connect several third-party services with our website and the Services. See Segment's Privacy Policy ( for further details.

4.5. Google Analytics. We use Google, a third-party analytics provider, to collect information about Services usage and the users of the Services, including demographic and interest-level information. Google uses cookies and pixels in order to collect demographic and interest-level information and usage information from users that visit the Services, including information about the pages where users enter and exit the Services and what pages users view on the Services, time spent, browser, operating system, and IP address. Cookies and pixels allow Google to recognize a user when a user visits the Services and when the user visits other websites. Google uses the information it collects from the Services and other websites to share with us and other website operators information about users including age range, gender, geographic regions, general interests, and details about devices used to visit websites and purchase items. We do not link information we receive from Google with any of your personally identifiable information. For more information regarding Google’s use of cookies, pixels, and collection and use of information, see the Google Privacy Policy, located at If you would like to opt out of Google Analytics tracking, please visit the following link:

5. ONLINE TRACKING AND YOUR CHOICES. As discussed above, because we and our third-party service providers automatically collect usage information relating to the Services through the use of cookies, pixels and other tracking technologies (including as described in the “Automatically Collected Information” section above, and otherwise in this Policy), your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection of automatically collected information. One way to attempt to “opt out” of the collection of any information through cookies and some (but not all) other tracking technology is to actively manage the settings on your browser to delete and disable cookies and other tracking/recording tools. However, getting a “Do Not Track” signal to work as you might want is difficult and may not be possible. Using browsers as an example, not all tracking technologies can be controlled by browsers; unique aspects of your browser might be recognizable even if you disable a tracking technology; not all settings will necessarily last or be effective; even if a setting is effective for one purpose data still may be collected for another; and even if one website observes a “Do Not Track” signal, that website usually will not be able to control other websites.

6. INFORMATION SECURITY MEASURES. Keeping secure personal information that we collect is of great concern to us. While we have mechanisms in place to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. For Canadian residents, we will provide some or all the Service from systems located within the United States or other countries outside of Canada. As such, information that we collect may be transferred, processed and/or stored outside of Canada. When you provide information to the Services, you do so at your own risk.

7. CHILDREN. The Services are intended for general audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us by using the contact information in the Privacy Questions section at the bottom of this Policy, and we will take steps to remove the information and terminate the child's Account. 

Any individual under the age of 18 may request that his or her information, including content posted to the Services by that individual, be removed from the Services by contacting us by using the contact information in the Privacy Questions section at the bottom of this Policy, and we will take steps to remove the information. It is important to note that removal of content or termination of an account does not ensure complete or comprehensive removal of the content or information posted through the Services.

8. CALIFORNIA SHINE THE LIGHT LAW. California Civil Code Section 1798.83 permits California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed personal information (as defined under that statute) of that California resident, for direct marketing purposes in the preceding calendar year and the categories of that kind of personal information that was disclosed to them. If you are a California resident and you wish to make such a request you may contact us by using the contact information in the Privacy Questions section at the bottom of this Policy.

9. ACCESSING AND UPDATING YOUR PERSONAL INFORMATION. If would like to cancel your Account or update your personally identifiable information associated with your Account, you may make such changes under the profile settings of your Account. If you do not want your information accessed or stored as described in this Policy, you should not access, use, or register an Account with the Services.

10. MODIFICATION OF THIS POLICY. We will occasionally update this Policy. When we post changes to this Policy, we will revise the "Effective Date” at the top of this Policy. We recommend that you check our Service from time to time to inform yourself of any changes in this Policy or any of our other policies. 

11. PRIVACY QUESTIONS. If you have questions or concerns about our privacy practices, please email us at:

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